Within the statutory cancellation period of 14 days after purchase.
You will be refunded both the purchase price and the delivery costs incurred for your order.
From 14 days to 8 weeks after purchase
You will be refunded the original purchase price for your order. If delivery charges were incurred for the delivery of your order, these delivery charges will not be refunded.
Return shipping costs
Both return shipping of your order and pickup by our logistics partners (DHL, UPS, freight forwarders) are free of charge, provided you use our online returns portal or order return shipping through customer service.