Return, Warranty, Repair

General Information

• How do I pack my items correctly?
• Legal information on battery / accumulator disposal
• Packaging instructions when shipping goods containing hazardous materials such as rechargeable batteries
• Who orders the collection of the goods?

Return

• Online return
• Package pickup via the UPS pickup portal
• Can I exchange my order?
• I have not received the ordered product - wrong delivery
• I would like to return a product
• I would like to return a product - for customers from Switzerland

See all 11 articles

Warranty

• Warranty and guarantee
• My product is apparently defective
• When will I receive my replacement unit?
• Where can I find the serial number for Teufel products?
• Warranty: Purchase/gift of a Teufel product from a private person

Repair

• I would like to have my product repaired
• Workshop contact