Return, Warranty, Repair

General Information

• Legal information on battery / accumulator disposal
• How should I package my items for shipping?
• Packaging instructions when shipping goods containing hazardous materials such as rechargeable batteries

Return

• Online Return / Shipment Back
• I would like to cancel a purchase
• Can I exchange my order?
• I have not received the ordered product - wrong delivery
• I want to return a product
• I want to return a product – for customers from Switzerland

See all 10 articles

Warranty

• Guarantee
• My product is apparently defective
• When will I receive my replacement device?
• Where can I find the serial number for Teufel products?
• Warranty: Purchase/gift of a Teufel product from a private person

Repair

• I want to have my product repaired
• Cost Estimate Outside Warranty/Guarantee
• Workshop contact / Repair status