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Teufel Support EN
Return, Warranty, Repair
Return, Warranty, Repair
General Information
How do I pack my items correctly?
Legal information on battery / accumulator disposal
Packaging instructions when shipping goods containing hazardous materials such as rechargeable batteries
Who orders the collection of the goods?
Return
Online return
Package pickup via the UPS pickup portal
Can I exchange my order?
I have not received the ordered product - wrong delivery
I would like to return a product
I would like to return a product - for customers from Switzerland
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Warranty
Warranty and guarantee
My product is apparently defective
When will I receive my replacement unit?
Where can I find the serial number for Teufel products?
Warranty: Purchase/gift of a Teufel product from a private person
Repair
I would like to have my product repaired
Workshop contact / Repair status