Due to a still very high parcel volume at our parcel service providers (DHL, UPS abroad, freight forwarding), there may be delivery delays or even partial deliveries.
- You can track your shipment heretrack your shipment yourself. You only need your order number (starting with 3) from your order confirmation and your zip code
- Even if you have received only a part of your order, please wait - the rest will come.
Our parcel service providers and we will do everything to ensure that your parcels reach you as quickly as possible.
Please note the current information of our logistics partners
Sometimes it can happen that the status of a DHL shipment does not change. This can have various reasons. In most cases, the delivery will still be made in a timely manner.
However, if the status has not changed for 7 days, we can arrange for an investigation. Please contact us under contact and have your order and shipment number ready. Thank you very much!