Contents
- Which devices are supported by the Teufel Remote App?
- Which operating systems does the app run on?
- What features does the Teufel Remote App offer?
- How do I set up my device with the Teufel Remote App?
- Why are location services (location sharing) required (iOS)?
- How do I add the streaming service "Amazon Music"?
- Why can't I find my device in the app's device list?
- Why can't I find my Teufel Raumfeld device in the app?
- Why are some internet radio stations not playing?
- How do I change the language in the app and on the device?
Which devices are supported by the Teufel Remote App?
Which operating systems does the app run on?
The Teufel Go App is available for free on Android (from Android X) and Apple devices (from iOS 17).
- Link > App download for iPhones > to the Apple App Store
- Link > App download for Android > to Google Play Store
What features does the Teufel Remote App offer?
The app enables, among other things:
- Selection and control of audio sources (e.g., internet radio)
- Volume control and playback control
- Station and favorites management
- Device settings (e.g., display language)
- Setup and integration into Wi-Fi
- Timer
The range of functions may vary depending on the device and model.
How do I set up my device with the Teufel Remote App?
The setup is explained in the following guide → Teufel Remote App: Setting up a device
Why are location services (location sharing) required (iOS)?
The Teufel Remote App requires the activation of location services on the iPhone to detect local Wi-Fi networks to which the RADIO 3SIXTY/MUSICSTATION/KOMBO 62 CD receiver (new model only, from January 2025) should connect.
This is a security requirement from Apple. The permission for location services is intended to prevent your location from being transmitted unnoticed. Teufel does not store any data from the location services.
Further information on this topic can also be found here (external content).
How do I add the streaming service "Amazon Music"?
The setup is described in the following guide: Teufel Remote App: Adding the streaming service "Amazon Music"
Why didn't Teufel develop its own app but only adapted the design?
A chipset from the same supplier that offers the app in cooperation with Teufel was installed in the RADIO 3SIXTY/MUSICSTATION/KOMBO 62 CD receiver (new model only, from January 2025) itself.
Why can't I find my device in the app's device list?
Possible causes:
- Poor Wi-Fi connection (signal too weak)
- Device or smartphone temporarily lost connection
- Device or smartphone are on different Wi-Fi networks
- The device is not turned on
Solution:
- Choose a location closer to the router
- Check Wi-Fi connection (also pay attention to 2.4 GHz and 5.0 GHz if you have separated your networks)
- Restart the app or device
- Further help can be found in the following guide → Teufel Remote App: RADIO 3SIXTY is not recognized by the app via Wi-Fi
Why can't I find my Teufel Raumfeld device in the app?
The app is not compatible with Teufel Raumfeld. There is a separate app for Teufel Raumfeld.
Why are some internet radio stations not playing?
There can be various reasons:
- The station is currently offline
- The streaming format is not supported by the device
- Network issues prevent access
In these cases, the problem usually is not with the device or the app. Support can be found, among others, here→ Internet radio via airable does not work
How do I change the language in the app and on the device?
There are two different language settings:
- Device language (display): changed in the device settings within the app
- App language: automatically follows the system language of the smartphone
To change the app language, adjust your smartphone's language settings.
(translated with the help of AI)