The following information refers to the REAL BLUE 3 / REAL BLUE NC 3. Help for other headphone models can be found in this overview.
Contents
- Where can I find the user manual?
- How can I tell which version of the REAL BLUE/BLUE NC I have?
- Is there an app for the REAL BLUE NC 3?
- What can I do if the REAL BLUE NC 3 headphones no longer connect to my mobile device?
- How do I delete the device list (Bluetooth list)?
- Are replacement ear pads available?
Where can I find the user manual?
You can find the user manual at .teufelaudio.com/operating-instructions. It is best to use the search field there.
How can I tell which version of the REAL BLUE/BLUE NC I have?
Left image: Red fabric lining inside the ear cups = REAL BLUE (2020) and REAL BLUE NC (2020)
Center image: Black fabric lining inside the ear cups = REAL BLUE and REAL BLUE NC
Right image: Microphone opening below the Teufel logo = REAL BLUE NC 3
The older models REAL PURE, BLUE (2020), and REAL BLUE NC (2020) have a red fabric lining inside the ear cups. The models REAL BLUE/BLUE NC (available since Nov. 2021) are equipped exclusively with a black fabric lining. The newest model, the REAL BLUE NC 3 (available since January 2025), has a microphone opening below the Teufel logo.
Is there an app for the REAL BLUE NC 3?
Yes, the REAL BLUE NC 3 is compatible with the Teufel Go app. The app is available for both Android and iOS (iOS 17 and higher). To the Teufel Go app info page including download links.
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What can I do if the REAL BLUE NC 3 headphones no longer connect to my mobile device?
- Make sure that Bluetooth is activated on your mobile device and that no other device is currently paired. Switch the Bluetooth function of the mobile device off and on again as a test.
- Delete the entry "Teufel REAL BLUE NC 3" from the list of memorized Bluetooth devices on the
mobile device and pair again. - Make sure that the mobile device and headphones are close to each other and both are in pairing mode. The pairing mode of the headphones is activated when the ON/OFF button of the device is briefly pressed twice (when switched on).
- Connect another device as a test.
How do I delete the device list (Bluetooth list)?
To delete the device list, press and hold the power button (1) for 8 seconds while the headphones are turned off.
Are replacement ear pads available?
You can get replacement ear pads here.
How to change the ear pads
- Hold the ear cup firmly with one hand during the change, as the swivel joint can break if too much pressure is applied.
- Start at the top of the pad and then, for example, use your thumbnail to get between the pad and the headphone. This way, you can gradually remove the pad. Be careful not to make twisting movements, as the protrusion inside the headphone could be damaged.
- When inserting the new pad, pay attention to the correct position. The notch in the pad and the protrusion on the headphone serve as positioning aids. Simply start there and then carefully insert the entire pad.