The payment method "purchase on account" is processed through our payment service provider Unzer (payolution GmbH).
You will receive your invoice by email as soon as your order has been fully shipped.
The bank details and all payment information can be found on this invoice.
Please transfer the invoice amount within the specified payment period (usually 14 days) to the account stated there.
Remember to include the correct payment reference (purpose of payment) when making the transfer. You can find this number in the email with the invoice and on the invoice itself.
If you have any questions about the payment process, please contact Unzer (payolution) directly.
UNZER Customer Portal:
https://consumerportal.payolution.com/de/customer/consumerportal/login
Hotline:
Tel. Germany, Austria, Switzerland: 0800 404 33 00
Service hours are Monday to Friday from 9:00 AM to 6:00 PM
Email address:
info-vie@unzer.com
The purchase contract is concluded exclusively between you and us as the retailer. We are responsible for customer inquiries, returns, complaints, and warranties.
You no longer have the invoice or have questions about it? Feel free to contact us → Contact