Important note
The PUCK CONTROL remote control is no longer manufactured and is no longer available as part of our regular product range. Therefore, we cannot offer the remote control for new purchases or replacement purchases.
The PUCK CONTROL remote control is based on older technology for which the required replacement parts are no longer available. For this reason, repairs are unfortunately generally not possible.
This article is intended exclusively as instructions and support for existing PUCK CONTROL users.
Inserting the batteries
The remote control works with 2 batteries type AAA. To open the battery compartment, carefully pull the rotary control (20) upwards.
First steps
- Position the puck to the product so that a maximum distance of 20 cm is maintained
- Press and hold the "Source" button, which can be found on the side of the puck, for about 15s.
- If the LED ring of the puck (bright strip between volume wheel and housing) flashes 3 times, the puck is paired with the compatible device.
- If the LED ring of the puck (bright strip between volume wheel and housing) flashes 10 times, the pairing has failed.
Common causes for pairing failure
- The puck is too far away from the compatible device
- Batteries do not have enough remaining capacity
- If pairing is established (PUCK flashes 3 times) and still no control is possible, please unplug the device to be controlled for 5 seconds and then please try again.
- Puck or compatible device defective > Contact support
Note after battery change:
Since the Puck has no internal memory, the Puck must be paired again with the compatible device after a battery change.