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+++
Please note:
From 28.6.2022 to 5.7.2022, the dispatch of goods and the processing of returns will be delayed as we are carrying out our annual
stocktaking
. We ask for your understanding. +++
Teufel Support EN
Return / Exchange
Return / Exchange
Returns / Costs / Exchange / Proper packaging / Refund
Revocation / Return / Cancellation
Online return
I would like to return a product
How long can I return a product?
I would like to cancel a purchase
Will I be reimbursed for all costs?
What happens to a purchase voucher if I withdraw from the order?
See all 7 articles
Packing & Collection
How do I pack my items correctly?
Legal information on battery / accumulator disposal
Package pickup via the UPS pickup portal
Packaging instructions when shipping goods containing hazardous materials such as rechargeable batteries
Who orders the collection of the goods?
Exchange
My product is apparently defective
Can I exchange my order?
When will I receive my replacement unit?
I have not received the ordered product - wrong delivery