Have you ordered something and have not received a shipping confirmation/tracking number by email?
If your order for deliverable products (please check our homepage again to see if what you have ordered is not sold out) was more than one working day ago, we have already dispatched your goods. Due to a technical breakdown, the sending of the shipping confirmation by email is unfortunately disrupted. Please wait 1-2 days before contacting us. Normally you will receive your shipment automatically during this period.
Has it been more than 3 working days since you placed an order and you are still missing packages with actually deliverable products?
Please contact us -> 00800 200 300 40