Note: This article refers exclusively to the older REAL BLUE (2020) and REAL BLUE NC (2020) models. How can I tell which version of the REAL BLUE/BLUE NC I have? To the FAQ
The REAL BLUE (2020) and REAL BLUE NC (2020) headphone models have a key lock for the touchpad. The lock may have been activated. Check the status of the key lock by testing de/activating the function.
To activate, briefly press the on/off key together with the Bluetooth key. An announcement "Secure-Mode enabled" is made.
To deactivate, repeat the procedure. An announcement "Secure-Mode disabled" is made.
Note: During an activated key lock, the on/off key and the Bluetooth key are also deactivated in the individual functions.