To update the Real Blue Pro headphones under the Android operating system from 2.4.0 to 2.5.0, please make sure that all authorizations for the app, especially the message authorization, are activated.
If the update does not work for you or the permissions have not been granted, it could look like this in the app - the installation button is grayed out::
The Teufel Go app apparently does not request permission for messages during installation on Android 14, so please proceed as follows:
- Open the settings on your device.
- Tap on Notifications , then on App notifications.
- Activate the notification dot on or next to the app icon (Teufel Go APP).
Once you have made this setting, you can install the update.
(automatically translated)