The following information refers to the REAL BLUE NC 3. You can find help for other headphone models in this overview.
How can I tell which version of the REAL BLUE/BLUE NC I have?
Picture left: Red fabric cover inside the earphones = REAL BLUE (2020) and REAL BLUE NC (2020)
Center image: Black fabric cover inside the earphones = REAL BLUE and REAL BLUE NC
Right image: Microphone opening below the Teufel logo = REAL BLUE NC 3
The older models REAL PURE, BLUE (2020) and REAL BLUE NC (2020) have a red fabric cover inside the earphones. The REAL BLUE/BLUE NC models (available since Nov. 2021), on the other hand, are only equipped with a black fabric cover. The latest model, the REAL BLUE NC 3 (available since January 2025) has a microphone opening below the Teufel logo
Available for the REAL BLUE NC 3 an app?
Yes, the REAL BLUE NC 3 is compatible with the Teufel Go app. The app is available for both Android and iOS (iOS 17 and higher). To the Teufel Go app info page including download links.
The REAL BLUE NC 3 headphones cannot be connected to the mobile device (anymore)?
- Make sure that Bluetooth is activated on your mobile device and that no other device is currently paired. Switch the Bluetooth function of the mobile device off and on again as a test.
- Delete the entry "Teufel REAL BLUE NC 3" from the list of memorized Bluetooth devices on the
mobile device and pair again. - Make sure that the mobile device and headphones are close to each other and both are in pairing mode. The pairing mode of the headphones is activated when the ON/OFF button of the device is briefly pressed twice (when switched on).
- Connect another mobile device as a test.
Are replacement ear pads available?
You can get replacement ear pads here
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