How can we help?

When is the delivery?
I have not received a shipping confirmation.
Possible delivery delays
CINEBAR PRO: Note on possible longer parcel delivery times of DHL
Can I pick up my online order at a Teufel Store?
Which shipping companies do you use?
The contents of a package are damaged even though the box is fine.
When will the carrier deliver to me?
Delivery to Switzerland not trackable
The box is damaged, maybe the contents?

I have a notification in my mailbox. Why didn't the delivery person ring the bell?

Since the parcel carrier receives an explicit order for delivery, he must also make an attempt to deliver to you. If this has demonstrably not been the case, please contact the delivery company:

DHL: Contact

UPS: Contact

Support

How can we help?

Articles in this section

I have a notification in my mailbox. Why didn't the delivery person ring the bell?

How can we help?

Articles in this section

Related articles